WHISTLEBLOWING SERVICES

Independent From The Start: The Smart Response To Whistleblowing Allegations

In many organisations, internal whistleblowing systems are managed by HR, legal departments, or compliance officers. While this may appear efficient, it often leads to critical challenges—especially around confidentiality, employee trust, and fear of retaliation.

Surveys consistently show that only around 13% of employees report misconduct, largely due to fear of being identified or targeted. Up to 80% of potential whistleblowers remain silent, not because they don’t care—but because they don’t trust internal reporting channels to protect them.

At Scharf & Mutig, we provide an independent, secure, and anonymous whistleblowing service that restores trust and encourages employees to speak up without fear. When the process is independent and confidential, people are 7% more likely to report unethical behavior.

Whistleblowing is never easy—especially when it involves colleagues or superiors. Cultural stigma, workplace dynamics, and personal fears often prevent individuals from stepping forward.

That’s why anonymity matters.

With Scharf & Mutig’s outsourced whistleblower hotline, whistleblowers can report wrongdoing securely and anonymously through our 24/7 multilingual hotline, web portal, or email. Our system is built to align with the Botswana Whistleblower Act of 2016 and international best practices, giving your team the assurance of privacy, impartiality, and protection.

Outsourcing your whistleblowing service to a third-party like Scharf & Mutig brings significant benefits:

a) Improved trust and reporting rates

b) Anonymous and multilingual reporting tools

c) Dedicated, neutral call handlers

d) Cloud-based case tracking and secure data management

e) Regulatory compliance and real-time analytics

f) 24/7/365 availability

A whistleblowing report is only as effective as the investigation that follows. Many internal investigations fail due to:

  • Lack of planning or investigative structure
  • Inadequate experience or legal awareness
  • Failure to preserve evidence or involve qualified professionals
  • Breach of whistleblower confidentiality
  • Conflict of interest within the team

At Scharf & Mutig, our Certified Fraud Examiners and forensic investigators bring over 18 years of experience in conducting objective, thorough, and confidential investigations. We understand the sensitivities of each case and ensure every step is taken with legal caution and ethical precision.

In-house investigations often encounter the following risks:

  • Misjudging the seriousness of reports
  • Mishandling sensitive data
  • Ignoring legal privilege or not seeking legal counsel
  • Revealing the whistleblower’s identity
  • Failing to act on findings
  • Damaging employee trust and morale

By outsourcing to qualified forensic professionals, your organisation avoids these pitfalls and strengthens its ethical framework.

An internal policy is not enough. For true impact, organisations must build trust, ensure confidentiality, and act with independence. At Scharf & Mutig, we help you achieve that by combining secure whistleblowing infrastructure with investigative excellence.

We don’t just capture reports—we help you resolve them with integrity.

PLEASE NOTE: Our outsourced whistleblowing platform (hotline, web, and email reporting) is an upcoming service scheduled for launch soon. Organisations are strongly encouraged to pre-register in advance to facilitate a smooth onboarding process and ensure readiness upon activation. Early engagement allows us to customise integration, streamline implementation, and provide pre-launch support that sets the foundation for a successful ethics and compliance program. In the meantime, Scharf & Mutig Forensic Accounting and Investigations is available to conduct independent investigations into whistleblowing reports with immediate effect—ensuring timely, professional, and impartial resolution of cases.

📞 Call us confidentially: +267 76 968 358

📧 Email us: scharf@scharfmutigforensics.com